User Terms and Conditions
These Terms and Conditions set out the rules for using the Spinsbro platform and describe the relationship between us and our users. They explain your responsibilities when using our services, how we handle accounts and payments, and the steps we may take to resolve disputes. By registering or using our site you agree to comply with these terms and any additional rules that apply to specific products or promotions.
Account responsibilities
You are responsible for keeping your account details secure and for all activity that takes place under your account. Use a strong password and do not share login details. We may suspend or close accounts where we suspect fraud, abuse, multiple accounts, or other breaches of these terms. You must notify us promptly if you suspect unauthorised access.
Eligibility requirements
Access to Spinsbro is restricted to users who meet our eligibility criteria. You must be of legal gambling age in your jurisdiction and provide accurate personal information when registering. Accounts for persons in restricted territories or who do not meet our verification requirements will be closed. We may refuse service or transactions where local law or internal policy prohibits activity.
Acceptable platform use
Use of the platform must be lawful and honest. You must not attempt to manipulate games, exploit software, use automated tools or bots, or otherwise interfere with the service. Abusive behaviour towards staff or other users, money laundering, or facilitating activity that breaches these terms will result in account action, including suspension or permanent closure.
General bonus and promotion rules
Promotions and bonuses are subject to specific terms that apply in addition to these general conditions. Eligibility, wagering requirements, contribution percentages and expiry periods vary by offer. We reserve the right to change, suspend or withdraw promotions at any time and to close accounts that abuse promotional terms. Always review the full bonus terms shown in your account before accepting an offer.
Deposits and withdrawals
Payment methods, minimums and processing times depend on the method and your country. We perform verification checks before allowing withdrawals. You must complete any required identity, address or payment-method verification when requested. Withdrawals may be subject to pending checks, limits or holds where required to prevent fraud or comply with these terms.
Verification and limits
Verification documents may include government ID and proof of address. Until verification is complete we may restrict betting, deposits or withdrawals. We may also apply transaction, daily and monthly limits and adjust these for specific accounts or promotions.
Dispute resolution
If you have a complaint please contact our support team and provide full details. We will acknowledge and investigate complaints promptly and aim to resolve them fairly. If we cannot reach an agreement you may be advised of further escalation routes available in your jurisdiction.
Updates to terms and conditions
We may update these terms from time to time. Amendments will be published on the site and, where appropriate, notified to account holders. Continued use of the service after changes have been posted constitutes acceptance of the revised terms. If you do not accept a change you should stop using the platform and close your account.